Tips for using LeadZap

How to get more out of your WhatsApp Web exports, from your first file to your weekly routine.

1. Open the chat straight from the spreadsheet

Each row of the spreadsheet has a link in the "WhatsApp Link" column that opens the chat with that number on WhatsApp Web.

The link opens in your computer's default browser. If that's Safari, for example, the chat opens there, not in the Chrome window where your WhatsApp Web is.
The simplest fix: open the spreadsheet in Google Sheets inside Chrome. Links open in Chrome itself.
Another option: make Chrome your default browser. On Mac: Apple menu > System Settings > Desktop & Dock > Default web browser. On Windows: Settings > Apps > Default apps.
If WhatsApp Web is already open, LeadZap opens the chat in that same tab instead of leaving two WhatsApp tabs open.

Export as vCard (Pro plan) and import the .vcf file:

Android or Google Contacts: at contacts.google.com, click Import and choose the file. The contacts show up on any phone signed in to the same Google account.
iPhone: at icloud.com/contacts, click + and Import Contact, or send the file to your iPhone (AirDrop or email) and tap it.
Someone who is in several groups becomes a single contact, with the groups listed in the notes.

For when you export the same groups every week (Pro plan):

In the group list, the "+N new" badge shows how many members joined since you last exported that group.
Check "Export only people who joined since..." to download only people who weren't in any previous export of that group.
Or export everyone and use the "New in this export" column (Yes/No) to filter in the spreadsheet.

Your export history stays in your browser only, never on our server.

To view or clear it: click "Export history", below the Export button.
To take it to another computer or browser (Pro plan): click Save backup. The file stays on your computer, wherever you choose. On the other computer, install LeadZap and click Restore backup. Restoring merges with what's already there, without deleting anything.

Export only the people you need, without cleaning up the spreadsheet later:

Active in: only people who chatted in the period you choose (Pro plan).
WhatsApp Business accounts only: for prospecting companies (Pro plan).
Labels: if you use WhatsApp Business, export only contacts with the labels you pick, such as "Customer" or "Hot lead" (Pro plan).
Groups without admins: uncheck "Include admins in the member list".

Use CSV or XLSX. Almost every CRM imports these formats.
The phone number is in the "Formatted Phone" column, already with the country code (e.g. +1 2025550123).
If your CRM wants digits only, use the spreadsheet's "Find and replace" to remove spaces, dashes and the "+".
If Excel opens the CSV with everything in one column, open the XLSX file instead, which is already formatted.

WhatsApp doesn't publish a maximum number of messages. What gets numbers blocked is spam reports and repeated messages to people who don't know you.

Personalize: use the person's name and a real reason for reaching out. Avoid sending the same text, with a link, to many people in a row.
Space out your messages and start with just a few per day, especially with a new number.
Broadcast lists (WhatsApp Business): up to 256 contacts per list. Only people who saved your number receive them, which reduces reports.
High volume: use the official WhatsApp Business API, with messages approved by Meta.
Privacy laws (such as GDPR or Brazil's LGPD): message customers or people who showed interest, and respect anyone who asks to stop.

Wait until WhatsApp Web has fully opened, with your chat list on screen, and try again.
If the message keeps showing up, reload the WhatsApp tab (F5 on Windows, Cmd+R on Mac) and open LeadZap again.
Just installed or updated the extension? Reload the WhatsApp tab once.

Any questions? Write to suporte@leadzap.online.